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Forum Discussion
AmanSingh
Feb 06, 2020Tutor
RBK50 - Slow Wifi Upload speed
Hello, I got New Orbi mesh system in September 2019, it had an issue with Slow wifi upload speeds since day 1. After months of hassle with support i was issued a new Orbi system. The bew Orbi syste...
rgtgeorge
Nov 21, 2020Aspirant
I have the same problem. I have a RBK50 with one satellite. The Wifi Speed is 30% of the actual speed. The direct wired connection speed is fine. I tried all setting changes that were recommended. The problem is not solved. Seems to be a model problem and many are living with the issue. Really bad performance.
FURRYe38
Nov 21, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Y
ou can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
rgtgeorge wrote:I have the same problem. I have a RBK50 with one satellite. The Wifi Speed is 30% of the actual speed. The direct wired connection speed is fine. I tried all setting changes that were recommended. The problem is not solved. Seems to be a model problem and many are living with the issue. Really bad performance.