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Forum Discussion
RBK50 V2.7.3.22 internet dropping
I’ve been experiencing random internet drop out where the orbi’s do not have an internet connection, but the WiFi shows as still connected. The ring lights don’t appear to respond the the error either...
Wifi is fully disabled on the ISP modem?
Does the top ring light up on the RBR when this happens? Color seen here?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Any Wifi Neighbors near by? If so, how many?
Yes fully disabled.
I have not seen a color shown from the times I have noticed the dropout.
The orbis are on the same floor approximately 36 feet away from each other.
WiFi neighbors are nearby. When I run a scan with acrylic WiFi home I pick up 3-4 typically
I have not seen a color shown from the times I have noticed the dropout.
The orbis are on the same floor approximately 36 feet away from each other.
WiFi neighbors are nearby. When I run a scan with acrylic WiFi home I pick up 3-4 typically
What channels are they using?
Later on, Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Use ones that your nieghbors aren't using.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026- Okay I will try this. The channels used are all over typically because I think everyone is on auto so they change. I have it currently at auto for 2.4 and 36 for 5.
The issue that just happened just now was
Two consecutive cycles of quick white flash on rbr then slow white pulse satellite showing solid magenta
Connection for WiFi and internet was available for a minute in between the random “reboot” cycles.
Currently things are back to “normal”Possible loss in ISP services thru the modem to the RBR which the RBR is detecting.