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Forum Discussion
ddross
Jun 08, 2021Aspirant
RBK50, wont let me reply to emails from my internet provider
I can no longer reply to emails from my internet provided which is Spectrum, they brought their modem out here, and i was able to respond to emails, but I can not with my Orbi System, i just had my c...
ddross
Jun 08, 2021Aspirant
This is a new problem started last week, everything was working fine, now everything I try to respond or send it won't send, but I can still receive no problems
ddross
Jun 08, 2021Aspirant
Ps everything else works fine
- CrimpOnJun 08, 2021Guru - Experienced User
Have you done a lot to customize the Orbi?
(assigning IP's to specific devices, putting in names for devices, setting the DHCP range, custom DNS servers, Open VPN?)
If not, a Factory Reset is about all I can think of.
Do you happen to know if the Orbi firmware was updated about the time this problem began?
- ddrossJun 08, 2021AspirantI did the factory reset today, no joy. I didn't know about an update
- CrimpOnJun 08, 2021Guru - Experienced User
Is it convenient to attach a screen shot of any error message that pops up when you attempt to send or reply?
(use the "Browse" button at the bottom left of the edit panel. that Photos icon in the menu bar at the top puts images in-line and they have to be approved by a forum moderator before anyone can see them.)