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DDay2017's avatar
DDay2017
Aspirant
Nov 24, 2019
Solved

RBR 20 speed test

Does the speed test in this app measure speed at the router (isp connection), or at my iOS device (with WiFi latency) ? Am trying to investigate my service level from my ISP. 

 

THANKS

 David

Troubleshooting
  • DDay2017's avatar
    DDay2017
    Nov 24, 2019

    Thank you for your prompt reply. 
    You have confirmed what I hoped would be the case; as I no longer need/own a laptop, connecting my desktop directly to the modem is a logistical nightmare. ISP techs (rightfully) always assume there is local traffic or infrastructure that affects the Ookla Speed measurements. Measurement at the router should eliminate this "excuse". I understand that the ISP will provision the service to a minimum level so they can make $, but my remote neighborhood only gets DSL service and they run it at a MAX (which I pay for) 12Mbps. At peak streaming times, I'm lucky to see half of that. :smileymad:

     

     Thanks again. 

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Nov 24, 2019

    The Orbi "Speed Test" is run on the Orbi router itself.

    Connecting to one of the many speed test web sites, or using their speed test "app" takes place on the device.

     

    If you search the Orbi forum, there have been numerous discussions about the accuracy (or inaccuracy) of the built-in app.

     

    The mosts reliable way to measure ISP speed is to connect a computer directly to the modem (in place of the Orbi) and run a speed test.

    • DDay2017's avatar
      DDay2017
      Aspirant
      Nov 24, 2019

      Thank you for your prompt reply. 
      You have confirmed what I hoped would be the case; as I no longer need/own a laptop, connecting my desktop directly to the modem is a logistical nightmare. ISP techs (rightfully) always assume there is local traffic or infrastructure that affects the Ookla Speed measurements. Measurement at the router should eliminate this "excuse". I understand that the ISP will provision the service to a minimum level so they can make $, but my remote neighborhood only gets DSL service and they run it at a MAX (which I pay for) 12Mbps. At peak streaming times, I'm lucky to see half of that. :smileymad:

       

       Thanks again. 

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Nov 24, 2019

        Yes, my wife has a special look she gets when I break out my 50' ethernet cable to test something.  (I also have a 100' cable in reserve.)