×  Introducing Nighthawk RS700 WiFi 7 (BE) Router. For more details, please visit Nighthawk Tri-Band WiFi 7 Router.

RBR 50 Streaming Isssues


RBR 50 Streaming Isssues

Firmware Version   V2.5.2.4

Sound repeatedly cuts in and out watching Netflix; Router port directly connected to Samsung 1080 tv. with 5 patch cable. Previous advice to run speedtest from Orbi app during streaming to enable automatic QOS settings is inneffective. Current Xfinity speedtest is 262 mpbs download, upload is 22.66 with ping < 1 ms. 1 Laptop, 1 desktop, 2 android tablets, and 4 echo devices are all on but inactive...only current streaming device is Samsung tv. Suggestions?? Thank you.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3

Re: RBR 50 Streaming Isssues

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Be sure your using CAT6 LAN cable. 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.


One User Experience/Configuration:


Try updating to v40:



Or downgrading to v16:



Factory reset and setup from scatch after applying either FW version. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

Message 2 of 3

Re: RBR 50 Streaming Isssues

"what firmware is loaded?".......................................V2.5.2.4

Message 3 of 3
Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation

Orbi WiFi 6E