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Re: RBR10 Orbi Mesh two Satellites Case 43545300

Hometutor
Aspirant

RBR10 Orbi Mesh two Satellites Case 43545300

Couldn't find the model sorry. Netgear support tickets are useless. Been there two week now with no response so I thought I'd check here.

 

I have two satellites

Firmware is up to date

One sat is in another room line of sight from the Orbi router about the 30ft away required

Another is downstairs.

 

I'm getting horrible connectivity issues between the Orbi router and the line of sight sat. It's very intermittant however and difficult to tell what the problem may be. 

 

Any general advice? 

What information may I give you to help?

 

Rick

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Blanca_O
NETGEAR Moderator

Re: RBR10 Orbi Mesh two Satellites Case 43545300

Hi @Hometutor

 

Welcome to NETGEAR Community!

 

We have notified support to follow up on your case and they should be contacting you as soon as possible.

 

Regards,
Blanca
Community Team

Message 2 of 3
Hometutor
Aspirant

Re: RBR10 Orbi Mesh two Satellites Case 43545300

Yes he called me thank you

 

Nice guy

Rick

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