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Re: No response from Netgear

The main unit is working fine but the satellite unit below downstairs one level in our house has a strong signal but the throughput using speedtest.net is horrible. The speedtest while upstairs shows consistently 250-280mbs, downstairs the throughput is 50-70mbs consistently. I think it has been this way for quite sometime. Nothing has changed in the house or placement with the main router or the satellite downstairs. I have tried resetting the main and remote without improvement.

Thanks

Any idea what could be causing this. The

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    WiFi signals are affected by two factors:

    • Distance between WiFi units, and
    • Obstacles in the direct radio path between units. (walls, floors, piping and ductwork hidden side walls, and objects that happen to be placed between them)

    We often believe "nothing has changed" and then discover that there actually has been a change, such as one unit or the other being moved just a little distance, or some dense object placed on the same shelf as one or the other.

     

    Sometimes moving one or the other just a bit will change the WiFi signal.

     

  • Jkb24's avatar
    Jkb24
    Tutor

    CrimpOn, this is appears to be a hardware issue given what I provided in post. I was seeking some feedback regarding emperical evaluations of others who have experienced this degradation in the satellite performance. I am an RF engineer with 40 years experience in wireless systems. I clearly understand propagation issue such as fading, obstruction losses based on classical RF modeling. This is a hardware issue given the signal strength of the satellite unit and the degradation of the data throughput.