× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

RBR20 + RBS20 Differing Speeds

alexjones95
Aspirant

RBR20 + RBS20 Differing Speeds

So I’ve had an RBR20 mesh system with RBS20 satelite for many years. I’ve recently had a new router through Virgin for the 1GBPS Volt service. Since having this, the RBR20 router is producing rubbish speeds. The RBS20 however is giving speeds I’d expect - the satellite is connected via Ethernet. Any ideas please?
Message 1 of 4
FURRYe38
Guru

Re: RBR20 + RBS20 Differing Speeds

What "rubbish" speeds are you getting? 

You'll never see anything near 900Mpbs over 5Ghz AX on the Orbi system. Depending on your wireless clients, they may top out at around 300-500Mpbs on the down. Ethernet connected PCs should see near 900mpbs thru the RBR.

Message 2 of 4
KevinLiT
NETGEAR Moderator

Re: RBR20 + RBS20 Differing Speeds

Hello @alexjones95 ,

 

Welcome to the NETGEAR Community!

 

I understand that you are experiencing less-than-optimal speeds on your RBR20. However, you are able to get the expected speeds on your RBS20. This behavior usually occurs when the satellite is located too close to the RBR20. To verify please connect your PC of choice to the LAN ethernet port on the back of your router, then test your network speed. If you receive the expected network speeds please change the location of your Orbi satellite. Additionally, please ensure your Orbi Mesh system is on the most current released firmware v2.7.4.24.

 

Please navigate to the link below for the optimal placement reference for your Orbi Mesh system:

Where should I place my Orbi satellite? - NETGEAR Support

 

Please visit the link below for the latest firmware for your RBR20 and RBS20:

Orbi RBK23 | WiFi System | NETGEAR Support

 

Best,

Kevin

Community Team

 

Message 3 of 4
alexjones95
Aspirant

Re: RBR20 + RBS20 Differing Speeds

Hi. I’m talking sub 50mbps - really bad speeds. Whereas I get around 500mbps upstairs connected to the satelite?
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 782 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series