RBR20 and a satellite, won't connect to amazon or any other internet other than Netflix.

[tim-c]

I'm just having issues connecting to Amazon and everything else. Everything has been set up and Netflix works but nothing else.

Any thoughts or help would be appreciated.

Tim

[CrimpOn]

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@tim-c wrote:

I'm just having issues connecting to Amazon and everything else. Everything has been set up and Netflix works but nothing else.

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What device is attached to the Orbi network and cannot reach anything besides Netflix?

[plemans]

Firmware on your orbi?

What modem/gateway is it connected to? (model)

[tim-c]

Evening,

Thanks for the reply, the firmware on the Orbi is v2.3.5.30.

The router I'm running off of is an Action tech M1424.

Thank you,

Tim

[tim-c]

My smart T.V.

Thank you,

Tim

[plemans]

The actiontec is a modme/router combo device. do you have it in passthrough/modem only mode or the netgear in AP mode? otherwise you're in a double nat. 

https://kb.netgear.com/30186/What-is-Double-NAT

[FURRYe38]

1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

[Retired_Member]

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@plemans wrote:

The actiontec is a modme/router combo device. do you have it in passthrough/modem only mode or the netgear in AP mode? otherwise you're in a double nat. 

https://kb.netgear.com/30186/What-is-Double-NAT

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this qualifies as another..."how long have you had your Orbi?".....did you know you were going to have 2 routers??????

[tim-c]

yes I knew that I would have two routers, I believe that the security is the issue. I have noticed only certain things I want to do including logging on to certain sights including amazon for movies and you tube it says it's not secure so it wont let me. Now I switch back to the old router for these scenarios until I find the security areas that will let me use these other sights. 

Thank you,

Tim

[Retired_Member]

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@tim-c wrote:

yes I knew that I would have two routers,

OK...and you knew that this requires special configuration..??

[FURRYe38]

This maybe a browser issue or app issue vs a router issue. Security seen on sites are HTTPS. If a site isn't using HTTPS and uses HTTP, then browsers warn users of this. It's just a warning from the broswer. 

Were you able to configure your networking so you only had one router on the line? 

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@tim-c wrote:

yes I knew that I would have two routers, I believe that the security is the issue. I have noticed only certain things I want to do including logging on to certain sights including amazon for movies and you tube it says it's not secure so it wont let me. Now I switch back to the old router for these scenarios until I find the security areas that will let me use these other sights. 

Thank you,

Tim

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