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Orbi WiFi 7 RBE973
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RBR20 latest firmware update V2.6.2.104

FURRYe38
Guru

Re: RBR20 latest firmware update V2.6.2.104

Ok. Not sure if or when NG will bring out someting for the RBW. 

I'd try the RBR alone with out the RBW and see if the problems continue or not. 

 

Try disabling DST. 

Message 26 of 37
JJJustice
Tutor

Re: RBR20 latest firmware update V2.6.2.104

Will do, and thanks again for the assistance!

 

Message 27 of 37
FURRYe38
Guru

Re: RBR20 latest firmware update V2.6.2.104

Let us know how it goes. 

Message 28 of 37
JJJustice
Tutor

Re: RBR20 latest firmware update V2.6.2.104

So Saturday Netgear called to run technical support on my system. They had me change the channels on the net work and see if that would work, today the router went off-line again and the app reflected to the pink dot. I emailed net gear for a return phone call tech-support.
Message 29 of 37
chrisgoodson1
Aspirant

Re: RBR20 latest firmware update V2.6.2.104

By the way, for those folks still running V2.6.2.104 on their RBR20, I decided not to do a factory reset.  But I did downgrade the RBR20 firmware from V2.6.2.104 to V2.6.1.36 and all of the issues that I was having (intermittent dropping of internet access) went away.  I left V2.6.2.104 running on the satellites, however.  Again, I'm no longer having any issues.  

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 30 of 37
JJJustice
Tutor

Re: RBR20 latest firmware update V2.6.2.104

I’m running router V2.6.2.104 and sat V2.6.2.2. Says most current.
Message 31 of 37
FURRYe38
Guru

Re: RBR20 latest firmware update V2.6.2.104

You need to upgrade the RBS to same version of FW as whats on the RBR. IF that still doesn't work, you might want to downgrade the RBR to v2.6.1.36 and mentioned by chrisgoodson1 . I would factory reset and setup from scratch as well. 

Message 32 of 37
JJJustice
Tutor

Re: RBR20 latest firmware update V2.6.2.104

Ok. I did do a set up from scratch and still have the issue. I wonder why the tech support person didn’t mention the FW not being the same though.
Message 33 of 37
FURRYe38
Guru

Re: RBR20 latest firmware update V2.6.2.104

Ya they need to be on same version for the most part.

Message 34 of 37
JJJustice
Tutor

Re: RBR20 latest firmware update V2.6.2.104

I don’t graded the firmware on the router to RBR to v2.6.1.36. Hopefully this will work.
Message 35 of 37
stelthlion68
Tutor

Re: RBR20 latest firmware update V2.6.2.104

My rule with routers is to NEVER upgrade the firmware - every router I have ever had (multiple manufacturers) gets broken by bad firmware updates - seems manufacturers either don't test, or purposely build bad code to get you to buy new equipment.  Most blatant example I had was with Linksys - a final update broke it completely.  When I called Linksys, they said to buy a new one - I got open source firmware and the router worked another 3 years.

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 36 of 37
bostonvex
Guide

Re: RBR20 latest firmware update V2.6.2.104

Never updating means never fixing security holes...your network must be air tight for that rule. Good luck.

Message 37 of 37
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