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Forum Discussion
RBR40 Orbi is providing an incorrect IP address
After a power outage, Orbi is no longer communicating with Verizon fiberoptic modem. Verizon support says "Orbi is providing an incorrect IP address", and Windows network diagnostics says "Wifi doesn...
Thanks for the fast response. In case I wasn't clear earlier, I haven't yet done a factory reset on the Orbi. After powering on it eventually goes to solid magenta instead of blue. In your step 4, things are not matching what you said they should be, except for the subnet mask. And in step 5 I get the same problem as trying orbilogin.net or .com - always some message like unable to connect or find the site, can't reach the page, etc. That is with both Edge and Firefox, and after clearing all browser data.
Other things I noticed. Say my Orbi network name is "mywifi" . When I connect pc direct to ONT, it has network name "mywifi 2". When i connect pc to orbi, it initially said "unknown network". Then later changed to "mywifi 2". I ran ipconfig before and after and the addresses had changed. But none matched what you said they should be.
Other things I noticed. Say my Orbi network name is "mywifi" . When I connect pc direct to ONT, it has network name "mywifi 2". When i connect pc to orbi, it initially said "unknown network". Then later changed to "mywifi 2". I ran ipconfig before and after and the addresses had changed. But none matched what you said they should be.
If the Orbi was in Access Point (AP) mode when connected to the Bitdefender box, it will not function with an ordinary modem (ONT).
I would do the Factory Rest and start over.
- I don't think Orbi was in AP mode since I think I read the satellites do not work with that. Regardless it is seeming like factory reset may be the path of least resistance at this point. I appreciate the help, thank you.
Satellites work fine when the router is in AP mode.
Because of the dreaded "Double-NAT" many people would have chosen to put the Orbi into AP mode so that the Bitdefender was the only router. As time goes by, details fade (at least for me). Ask me about Jr. High, and I remember it all!