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Forum Discussion
rjp1111
Nov 15, 2021Aspirant
RBR40 Orbi is providing an incorrect IP address
After a power outage, Orbi is no longer communicating with Verizon fiberoptic modem. Verizon support says "Orbi is providing an incorrect IP address", and Windows network diagnostics says "Wifi doesn...
CrimpOn
Nov 15, 2021Guru - Experienced User
If the Orbi was in Access Point (AP) mode when connected to the Bitdefender box, it will not function with an ordinary modem (ONT).
I would do the Factory Rest and start over.
rjp1111
Nov 16, 2021Aspirant
I don't think Orbi was in AP mode since I think I read the satellites do not work with that. Regardless it is seeming like factory reset may be the path of least resistance at this point. I appreciate the help, thank you.
- CrimpOnNov 16, 2021Guru - Experienced User
Satellites work fine when the router is in AP mode.
Because of the dreaded "Double-NAT" many people would have chosen to put the Orbi into AP mode so that the Bitdefender was the only router. As time goes by, details fade (at least for me). Ask me about Jr. High, and I remember it all!