×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBR40 Orbi wired devices not connecting suddenly

chrisjohnson952
Aspirant

RBR40 Orbi wired devices not connecting suddenly

On my Orbi RBR40, wired connections suddenly stopped working while doing computer work. Wireless connections still work fine. 

The Orbi is connected to a modem, with no other routers involved. No config setting should have changed, as I am the only user on my network who has access to the config panel. When I go into the Orbi admin panel and look through the devices, the wired devices will occassionally show up and then dissappear after a short time. The router is 18 months old. I tried the following to fix the problem:

- Restarting the Orbi (~1 min power cycle, and from config panel)

- Resetting the Orbi

- Restarting the modem

- Using multiple devices

- Using multiple ethernet ports

- Using multiple ethernet cords

- Updating firmware to the latest version

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
ekhalil
Master

Re: RBR40 Orbi wired devices not connecting suddenly

  1. Do you have any Switch between thr RBR40 and the wired devices?
  2. Does you see the same issue with wired devices to the Satellite, if you have any?
Message 2 of 3
Blanca_O
NETGEAR Moderator

Re: RBR40 Orbi wired devices not connecting suddenly

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 665 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7