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Forum Discussion

LuisHSanta's avatar
LuisHSanta
Aspirant
May 17, 2020

RBR40 dropping connectivity on 2.4 ghz band

Hi, I have a RBR40 router V2.5.1.16 firmware + RBW30 satellite V2.5.0.2.    The problem is that I have PCs that only supports 2.4 Ghz, and they are dropping packets when connected to the RBR40, ab...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 23, 2020

I would open a support ticket with NG support. You may need to ask about an RMA. 

LuisHSanta's avatar
LuisHSanta
Aspirant
May 23, 2020

That´s too bad. I have my Orbi more than a year now so it is out of guarantee. 

FURRYe38 wrote:

I would open a support ticket with NG support. You may need to ask about an RMA. 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 23, 2020

    Running out of ideas here...