Forum Discussion

Luminary

Mar 16, 2021

Solved

RBR50 - 2.7.2.104 firmware - Issues?

To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...

BillYoung
Mar 16, 2021
Hi FURRYe38:

So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.

vajim

Master

Mar 22, 2021

Gebla wrote:
And in the meantime the firmware is still available for download without any comments on known issues.

It seams that things like this is outside the normal service procedures and therefore ignored. The problem, as customer, is that moving to another company makes no difference as the other company will have similar processes in place.

The root of the problem is that most people interpret 'available' to mean 'must have'

sad

Wire1852

Apprentice

Apr 07, 2021

vajim wrote:

The root of the problem is that most people interpret 'available' to mean 'must have'

The root of the problem is that most people interpret 'available' to mean 'must have'

I'm fed up with the Netgear Orbi zealots BS blaming the users for installing software updates that the company released. By now it's obvious the software releases by Netgear Orbi have not been fully tested & we're the guinea pigs for what's suppose to be commercial software. Version 2.7.2.104 was put out over 2 months ago & with all the problems that users have encountered Netgear had not reported any issues on their firmware download pages or FIXED THE DAMN FIRMWARE.

We're at a point now that users have no idea when to update Orbi software. Netgear has lost all credibilty. Orbi - Performance may be great but reliability sucks.

FURRYe38
Guru - Experienced User
Apr 07, 2021
You can ask the forum moderator for a beta. There is one avaiable if you want to try it.
- Wire1852
  Apprentice
  Apr 07, 2021
  FURRYe38 wrote:
  You can ask the forum moderator for a beta. There is one avaiable if you want to try it.
  That's what Version 2.7.2.104 is - a Beta.
  - FURRYe38
    Guru - Experienced User
    Apr 07, 2021
    No v104 is Release. There is a version past that which you can get from the forum moderator if you ask about it.
    Wire1852 wrote:
    
    That's what Version 2.7.2.104 is - a Beta.
- Jroach
  Luminary
  Apr 07, 2021
  Vajim, if Netgear has a beta version does that mean they admit an issue?
  Like you, frustrated so much with the problem I went out and bought an RBK852. As I read this thread I think of all the people trying to keep their lives in order; work at home, kids and school, seniors that don’t have the skills to bounce back and forth. Netgear doesn’t understand who their users are.
  - FURRYe38
    Guru - Experienced User
    Apr 07, 2021
    Try posting in the Orbi AX forum for your model Orbi. Different hardware AND different FW.
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
    
    Good Luck.
    Jroach wrote:
    Vajim, if Netgear has a beta version does that mean they admit an issue?
    Like you, frustrated so much with the problem I went out and bought an RBK852. As I read this thread I think of all the people trying to keep their lives in order; work at home, kids and school, seniors that don’t have the skills to bounce back and forth. Netgear doesn’t understand who their users are.