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Forum Discussion
phlying1
Oct 04, 2023Aspirant
RBR50 Firmware downloads the wrong file (RBR50V2)
The download to manually update my RBR50 (https://www.netgear.com/support/product/rbr50#download) downloads the wrong file. It downloads RBR50V2 and then the manual updload fails. Please provide t...
- Oct 06, 2023
If you can get it connected to the RBR or connect it via ethernet to the RBR, log into it's web page and get it updated manually.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
plemans
Oct 04, 2023Guru - Experienced User
Just tested it quick and it works fine on mine with the V1
- phlying1Oct 04, 2023Aspirant
It fails with mine. It's driving me nuts.
- plemansOct 04, 2023Guru - Experienced User
are you extracting it before uploading it?
Walking us through what you do and when you see the error might help.
- phlying1Oct 04, 2023Aspirant
yes I'm extracting first otherwise it won't even process. I'm going to the advanced tab, going to firmware, and then clicking the manual tab. I'm following the video that Netgear has on how to do it. It's just not working. It says that it's the wrong file which I think it is because it is for the RBR50V2 and mine is not a V2