RBR50 - Just a white light no orange flashing power button

[bonro001]

Hello all, 

I have been trying to restore a ORBI RBR50 V1 that has gotten into a bad state.  What I end up getting is a green power light and solid white light on the top of the unit.  Have tried many of the TFTP threads and nmrpflash with no luck.  I feel that if I can get the router's power to flash orange I could get TFTP to reflash.  30 30 30 won't work, multiple resets and even talking nicely to it, nothing.

Looking for a next step.

Thanks in advance!

Rob

[KevinLiT]

Hello bonro001,

Welcome to the NETGEAR Community!

I understand that you tried to execute a 30-30-30 reset as well as TFTP into your RBR50 but are not able to access your RBR50.

Please PM the following information so I can endorse you to our support team:

Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:

Please provide this information as soon as possible!
I look forward to hearing from you!

Best,
Kevin
Community Team