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RBR50 Lan Ports Not Working
Out of nowhere LAN ports on RBR50 have stopped working. WAN works great. Found this out as Smartthings hub went offline and Amazon video stopped playing. Will intermittently come back on of I reboot t...
ethernet devices
(unmanaged swtich) samsung smarttv
(unmanaged swtich) harmoney hub
(unmanaged switch) vontage phone servcie
(2 direct 1 switch) 3 workstations
(1 direct 1 switch) 2 raid servers (typically in idle)
there are no bad cables the switch goes down with everything else
There is power to all the lan ports but the orbi dose not deliever IP address or subnet
I can connect to the router via wireless most the time 2 out of 10 times both wifi and lan drop, most the time it is just the LAN
a simple reset fixes the problem
the satallite will drop (it goes megenta) - but I can connect to the base wifi (most the time)
*typically I would guess a memory leak of some kind but because it just effects LAN devices I'm not sure
I have unplugged everything and tested the router Lan still drops if I leave one workstation in
Dropping occures after 20+ hrs of run time
typically after I return home so maybe 2+ hours of idle connection
If I leave something like netflix on I haven't noticed a drop
At first I guessed it was because my google home and chromecast(lan) but I have had them unplugged for a good few weeks and the problem still occures. I aslo rewrote all my android phones to pre 8.0
my old asus rt56 has no issues like this (its old and slow needs to be replaced)
Can you remove all switches and directly connect each device directly to the router and see if any thing changes?
What is the Mfr and model of the external swtich?
Brain29wrote:ethernet devices
(unmanaged swtich) samsung smarttv
(unmanaged swtich) harmoney hub
(unmanaged switch) vontage phone servcie
(2 direct 1 switch) 3 workstations
(1 direct 1 switch) 2 raid servers (typically in idle)
there are no bad cables the switch goes down with everything else
There is power to all the lan ports but the orbi dose not deliever IP address or subnet
I can connect to the router via wireless most the time 2 out of 10 times both wifi and lan drop, most the time it is just the LAN
a simple reset fixes the problem
the satallite will drop (it goes megenta) - but I can connect to the base wifi (most the time)
*typically I would guess a memory leak of some kind but because it just effects LAN devices I'm not sure
I have unplugged everything and tested the router Lan still drops if I leave one workstation in
Dropping occures after 20+ hrs of run time
typically after I return home so maybe 2+ hours of idle connection
If I leave something like netflix on I haven't noticed a drop
At first I guessed it was because my google home and chromecast(lan) but I have had them unplugged for a good few weeks and the problem still occures. I aslo rewrote all my android phones to pre 8.0
my old asus rt56 has no issues like this (its old and slow needs to be replaced)
FURRYe38"I have unplugged "everything" and tested the router Lan still drops if I leave one workstation in"
why is 2.0.1.4 current but 2.1.2.18 previous -- is there something wrong with 2.1.2.18
the logs are pretty unhelpful *they dont show any error or dropYes NG pulled v.18 due to complaints from customers so v.14 is most current.
If it's still dropping connections, I would contact NG support and get more help and information on this, you may have a bad unit and would need to be replaced. Ask about an RMA.
Brain29wrote:
FURRYe38"I have unplugged "everything" and tested the router Lan still drops if I leave one workstation in"
why is 2.0.1.4 current but 2.1.2.18 previous -- is there something wrong with 2.1.2.18
the logs are pretty unhelpful *they dont show any error or dropill go back to 1.4 and see if it still happens *cross my fingers
is there a way to turn off auto update without the Telnet hack ? seems kind of stupid to not have setting to pause or delay or wait for updates to be approved