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RBR50 Orbi Guest Password Doesn't Work

wagnermba
Guide

RBR50 Orbi Guest Password Doesn't Work

Hi: I set a guest password for my RBR50 Orbi Router -- using Orbi app on iPhone and also from the web admin page.  But, whenever I try to login to it via phone or computer, it says "incorrect password."  I've confirmed I'm using the correct one (that includes a cap letter, three numbers and two punctuation marks).  I changed the Guest WiFi Settings security method from WPA2-Personal to WPA/WOA2-Personal and neither made a difference.  I also rebooted the router via the Orbi app. Any other suggestions?  Thanks!

Message 1 of 4

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plemans
Guru

Re: RBR50 Orbi Guest Password Doesn't Work

Try removing the special characters from the ssid/password? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.

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Message 2 of 4

All Replies
plemans
Guru

Re: RBR50 Orbi Guest Password Doesn't Work

Try removing the special characters from the ssid/password? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 4
wagnermba
Guide

Re: RBR50 Orbi Guest Password Doesn't Work

Thank you.  That did the trick!

Message 3 of 4
plemans
Guru

Re: RBR50 Orbi Guest Password Doesn't Work

Glad it was an easy fix!

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 4
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