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Forum Discussion
RBR50 Orbi Router Cant connect to NBN
Hi, I bought a ORBI RBR50 system a couple of years ago to act as an access point as the WiFi from the iPrimus supplied NBN router was crap. At the time, I needed my VOIP landline, so I had to keep t...
mediabiz wrote:The web based setup went ahead but would not recognise the NBN fibre modem. I had made sure the ORBI was set to PPOe and supplied the correct username and password but cannot get the ORBI to see the NBN modem. Ethernet cable swaps, modem resets - nothing works.
Primus tech support told me there should be no issues as they claim they do not lock the service using MAC addresses or similar and I was free to use any router as long as it was NBN compatible.
This is the iPrimus network in Australia, correct?
I have searched for some sort of guide to "How to connect your router" without finding anything useful. (It doesn't help that iPrimus uses the term "modem" to refer to their combination modem/telephone/router/WiFi device.)
Did the original setup consist of two devices? (modem and router?)
Do you have one of these modems?
https://www.iprimus.com.au/setup?_ga=2.164566719.101044623.1608663724-966582565.1608663724