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Orbi WiFi 7 RBE973
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Re: RBR50 Orbi app speed vs Device speed

terrychau
Aspirant

RBR50 Orbi app speed vs Device speed

My Orbi app shows a download speed of 50 mbps and with no other devices active, my device speed is only 22mbps even though I'm only 10 feet away from router. I've renewed my lease without any improvements 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 9
plemans
Guru

Re: RBR50 Orbi app speed vs Device speed

1. what firmware are you on? 

2. how are you testing the speeds? (what device, app, server, etc)

3. are you testing over 2.4ghz or 5ghz? 2.4ghz is slow and sensitive to interference

Message 2 of 9
terrychau
Aspirant

Re: RBR50 Orbi app speed vs Device speed

1. V2.7.3.22

2. Speedtest on device and as stated Internet Speed option on Orbi app
3. 5G

 

Message 3 of 9
plemans
Guru

Re: RBR50 Orbi app speed vs Device speed

what modem is it connected to? 

what speeds do you get hardwired into the router? 

Message 4 of 9
CrimpOn
Guru

Re: RBR50 Orbi app speed vs Device speed


@terrychau wrote:

1. V2.7.3.22

2. Speedtest on device and as stated Internet Speed option on Orbi app
3. 5G


More information about the device would be useful.  Phone? Laptop? Tablet? Computer?

Many devices are able to report the WiFi "Link Rate" For example, my Samsung Galaxy Tab S6 Lite reports a network speed of 556Mbps. At the same time, a Lenovo laptop reports a Link speed of 866 (the maximum possible at 5G).  On the tablet, the Link Rate seems to change each time I switch from primary to Guest WiFi (and back).

 

WiFi cannot transfer actual data at the Link Rate because of the overhead inherent in WiFi (packet padding, beacon frames, etc.). But one thing is for certain, it can never exceed the link rate.

 

Is it possible to test the device on a different WiFi network?

Message 5 of 9
terrychau
Aspirant

Re: RBR50 Orbi app speed vs Device speed

Modem gateway is 2wire 5268ac, it's wifi is off

I can't hardwire my ohone into it

Message 6 of 9
terrychau
Aspirant

Re: RBR50 Orbi app speed vs Device speed

I'm having this issue on my iPhone device and I just did a Speedtest on my laptop and getting similar values.

i'm a little confised of linkrate (which I see in the Orbi app for each connected device) amd the Download and Upload soeed in Speedtest

Message 7 of 9
plemans
Guru

Re: RBR50 Orbi app speed vs Device speed


@terrychau wrote:

Modem gateway is 2wire 5268ac, it's wifi is off

I can't hardwire my ohone into it


turning off the wifi doesn't disable its routing functions. Just its wifi. 

it causes a double nat. 

https://kb.netgear.com/30186/What-is-Double-NAT

 

 

 

Message 8 of 9
CrimpOn
Guru

Re: RBR50 Orbi app speed vs Device speed


@terrychau wrote:

I'm having this issue on my iPhone device and I just did a Speedtest on my laptop and getting similar values.

i'm a little confised of linkrate (which I see in the Orbi app for each connected device) amd the Download and Upload soeed in Speedtest


and the link rate that is reported is.....?

Message 9 of 9
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