NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

scooter456's avatar
Jan 25, 2021
Solved

RBR50 RBS50 US Version Compatible?

I'm trying to update my router and satellite to the US version of the latest firmware, but I get an error that it's an "incorrect version" when I try to upload the image file.  I'm in the domestic US...
  • CrimpOn's avatar
    CrimpOn
    Jan 25, 2021

    The only hardware difference between US and other country Orbi units is the electrical plug.

    I would download the zip files and unpack them again.

    Sometimes when "browsing" to select the firmware file, I have clicked on RBR when I should have clicked on RBS.(or vice versa)

    Chrome is running on Windows or Mac?