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RBR50 Solid Magenta
Internet stopped working all of the sudden. RB50 Solid Magenta. Contacted ISP, went through all their troubleshooting and the connection to modem is good (tested with direct either to laptop). Reboot ...
So if you mean the modem, yes. Thankfully I kept my old EERO system and it came straight up (wifi everywhere). Since then I have tried to bring my Orbi system back up two times with no luck. Disconnect modem, reboot modem, follow Orbi intitial install instructions. Each time same thing, flashing white, followed by pusling white, followed by solid magenta.
Coztim wrote:So if you mean the modem, yes. Thankfully I kept my old EERO system and it came straight up (wifi everywhere). Since then I have tried to bring my Orbi system back up two times with no luck. Disconnect modem, reboot modem, follow Orbi intitial install instructions. Each time same thing, flashing white, followed by pusling white, followed by solid magenta.
So you've done a factory reset and it did not fix it. How exactly did you perform the factory reset?
Have you changed the network cable connected from the ISP device to your Orbi router?
Did you reboot the device that your Orbi router is connected to?
Is your Orbi router setup in router or AP mode?
Are you using ISP provided DNS servers or did you choose to use your own DNS?
After you reset the router, did you perform an install as if out of the box?