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Orbi WiFi 7 RBE973
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RBR50 hardwire works device don’t have internet

Saldon
Aspirant

RBR50 hardwire works device don’t have internet

Hi Community.  I have the orbi RBR50.  Have had it for several years.  Internet provider is verizon.  Ove the last several months have to reboot the verizon modem at least once a week.  My hard wired devices into the orbi work fine, but my WiFi device show connect to WiFi but cannot get any content.  States no internet.   Been looking for a solution through varies forum but cannot find any.  Any help would be appreciated!

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FURRYe38
Guru

Re: RBR50 hardwire works device don’t have internet

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What wireless devices are you using> 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed

 

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

 

Try disabling the following and see:
Armor, Circle, Daisy Chain, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...


You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...

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