NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jhgroenjes
Apr 20, 2021Guide
RBR50 just started blinking white out of the blue. Won’t reset.
Was working away at home as I normally do when I lost all Internet. Looked over at my RBR 50 router and noticed it was slowly blinking white. No matter what I did I could not get the Wi-Fi to see the ...
Jhgroenjes
Apr 20, 2021Guide
Thanks for the comments, fellas, but so far, I'm begining to think Netgear does make crap. and the RBR50 is a prime example.
To the posts above, I'm aware of how networking works on the interfaces of the macbook and I'm certain that was taken into account in the testing in the video. So too was looking the list of available wifi SSID's (which just didn't make it on camera as I spoke to it in the video). I know how to do those things. They were not in error.
Who from Netgear monitors this forum? What do I do to access this $500 brick right now? Why would it jump to flashing white light on top all on its own? You can't blame it on old Firmware, as I just upgraded to the latest available 2-3 weeks ago - both on the Sattelite and the router and all was working just fine since then. Netgear - this is on you. What say you to this customer who's still on the fecne about ever buying your products again? I can't continue to through $500 away on your quality.
Next steps?
Jhgroenjes
Apr 20, 2021Guide
Updating new finding. Get this. After Many Many attemtps at trying to do a reset and gain access to this device, I was twice now successful in seeing an ORBIxx SSID broadcast after a reset - but ONLY after holding the reset button down before powering on, watching the Power LED go red, then green then release the button. I've done that many times but once I saw... get this, "ORBI86" in the avaialble wifi networks. Do you see the issue? Remember the video above, the sticker that came wrapped around this router said the factory defualt SSID was "ORBI73"!!! DId the firmware upgrade recently CHANGE the factory-default SSID? how the hell did that happen? I don't know the PW for ORBI86. the one printed on the sticker for ORBI73 didn't work. Sadly, the SSID doesn't last long. within 2-3 mintues in running state, the incorect, "ORBI86" SSID dissapears and the router continues to flash white. Back to square one.
- FURRYe38Apr 20, 2021Guru - Experienced User
Possible the RBR is faulty or done bad.
You might try this if you can find a Windows PC or find a TFTP program for Mac:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.IF this fails, you'll need to contact NG support to see what your options are about an RMA.
- JhgroenjesApr 21, 2021Guide
Was going to try. the TFTP option tonight. Where do i get the Orbi RBR50 firmware file? Also, if port 80 (http) was working (see video in above message) then are you sayig port 69 (tftp) will? I'm skeptical because ICMP isn't working (see video) either. Maybe before I search for hte firmware I'll try to get the RBR50 back up again with a DHCP-given addres to the mac and port scan it. I'll keep this thread updated.
- FURRYe38Apr 21, 2021Guru - Experienced User
https://www.netgear.com/support/product/RBK50.aspx#download
The instructons should be followed.
Jhgroenjes wrote:Was going to try. the TFTP option tonight. Where do i get the Orbi RBR50 firmware file? Also, if port 80 (http) was working (see video in above message) then are you sayig port 69 (tftp) will? I'm skeptical because ICMP isn't working (see video) either. Maybe before I search for hte firmware I'll try to get the RBR50 back up again with a DHCP-given addres to the mac and port scan it. I'll keep this thread updated.