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Forum Discussion
RBR50 router suddenly stopped working with solid Magenta light, router states offline
Modem has internet. Port has internet, everything I connect gets internet but the Orbi router. I did a factory reset with the router after resetting the modem and power cycling the router a few times....
Power OFF both RBR and modem for 1 minute. Be sure the modems LAN cable is connected to the yellow WAN port on the back of the RBR. Swap out LAN cable for a good quality CAT6 LAN cable. Be sure your using Port #1 on the back of the modem.
Power ON the modem and let it sync. Power ON the RBR.
See if top ring LED will eventually turn OFF...