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Forum Discussion
joe43wv
Sep 07, 2021Aspirant
RBR50v2 Dropping Connection
For the last week my RBR50v2 keeps dropping internet for no known reason. I have one satellite connected and the signal strength is strong. I've read through the forums and it appears this is a known...
FURRYe38
Oct 16, 2021Guru - Experienced User
Can you verify that the RBR has same FW version loaded as the RBR?
joe43wv
Oct 16, 2021Aspirant
Yes, both running the same version of firmware.
- FURRYe38Oct 16, 2021Guru - Experienced User
Can you temporarily move the RBS to same room or near the RBR and see if the top ring turn amber or blue then off? 10-15 feet should work here.
- joe43wvOct 16, 2021Aspirant
RBS stays Magenta because when the RBR goes "offline", the RBR stops broadcasting the wireless signal and doesn't even hand out DHCP addresses when hardwired.
- FURRYe38Oct 18, 2021Guru - Experienced User
Have you tried manually re-loading v104 on the RBS and RBR with a wired PC and after the FW has loaded on units are back to ready, factory reset and setup from scratch. I would re-sync the RBS the after it's connected, turn it OFF and just work with the RBR.
Possible your RBR is faulty...