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Re: RBR850 Sattelite keeps dropping

Papasmurph
Aspirant

RBR850 Sattelite keeps dropping

I have been using RBR850 with one sattelite for about 14 months and all had been going very well. However for the past 4 to 6 weeks the Sattelite keeps dropping connection despite the fact that it shows up with blue light signifying a supposed good signal between Router and Sattelite. I read on posts most recent Firmware had cause problems - my system is currently on Version 4.6.3.16 

 

I have rebooted and synched, Sattelite might stay connect for 24 hours or for as little as a few minutes - I am so so frustrated as I got no help from Netgear

 

 

Message 1 of 4
FURRYe38
Guru

Re: RBR850 Sattelite keeps dropping

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

Message 2 of 4
Papasmurph
Aspirant

Re: RBR850 Sattelite keeps dropping

Thanks for your reply but just for info, I did not get any help from that community either

 

Message 3 of 4
FURRYe38
Guru

Re: RBR850 Sattelite keeps dropping

We responded to your post. Please update your post there.

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBR850-problem-with-Satellite-connec...
Thank you. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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