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Forum Discussion
RBS40 solid blue light stays on permanently
Has anyone found the fix to the solid blue light that stays on?
My RBS40 satellite has this problem ever since I bought it.
Can tech support put in a fix to disable the light so I can place it in...
yeah - there is actually no output from ledcontrol… NG seems to think, that it's unlikely - even close to improbable, that ony human will ever issue this command manually, so why bother with some output?
Anyway, if the LED ring stays on, then there's maybe something wrong with your satellite. In this case, I'd actually suggest to power-cycle it and see, if this goes away.
How do I power cycle the satellite (to get the blue light to turn off)???
There maybe a power button in back of the satellite. Or unplug the satelllite from the wall out let.
LWGma2016 wrote:
How do I power cycle the satellite (to get the blue light to turn off)???Unfortunately, after an hour and a half with tech support of them troubleshooting some of the steps I already did, they reluctantly sent me a replacement unit under warranty. This new unit has worked without a hitch. I recommmend you contact tech support if the steps outlined here does not work instead of in my case wasting hours on end trying to figure it out as it was definitely a hardware issue in my case.
Thanks for posting and letting us know. Glad the new unit works. Seems like a HW failure for sure. Enjoy. :smileywink:
sir_percival wrote:
Unfortunately, after an hour and a half with tech support of them troubleshooting some of the steps I already did, they reluctantly sent me a replacement unit under warranty. This new unit has worked without a hitch. I recommmend you contact tech support if the steps outlined here does not work instead of in my case wasting hours on end trying to figure it out as it was definitely a hardware issue in my case.
Your unit might be to be replaced as per sir_percival
LWGma2016 wrote:
How do I power cycle the satellite (to get the blue light to turn off)???
