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Re: RBS40v Keeps disconnecting Alexa?
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RBS40v Keeps disconnecting Alexa?
My Orbi voice keeps randomly disconnecting from alexa in general. As I reset up it works for a little bit but then a day later it randomly says to check alexa / orbi app settings. For whatever reason everything is connected fine upon checking, but it always gives me that type of error. Anyone know a fix?
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Re: RBS40v Keeps disconnecting Alexa?
Does it 'speak' this message, or does it appear on the app?
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Re: RBS40v Keeps disconnecting Alexa?
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Re: RBS40v Keeps disconnecting Alexa?
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Re: RBS40v Keeps disconnecting Alexa?
The message is as is:
"Sorry. I'm having trouble understanding right now. For help go to the Netgear Orbi App."
It repeatedly goes from working and not working. The app doesn't give any help options either.
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Re: RBS40v Keeps disconnecting Alexa?
I currently have an Alexa Echo speaker right in the middle of the house, on the first floor in a center location. I have also have a wired Gigabit ethernet connection available in this central location.
I wanted to potentially disable the Wifi on the router, but still keep it as a router, and install an RBS40V in the center location using wired backhaul to the router(essentially as an access point).
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Re: RBS40v Keeps disconnecting Alexa?
Same exact problem here for months, same model, RBS40v. I can reset it in the Alexa app and it works for a bit, but it happens again sometimes within 30 min to 1 hr.. I have searched all over the internet and have found no solution as of yet.
I did find this one article, but tried it and the problem continues. Hope it works for you:
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Re: RBS40v Keeps disconnecting Alexa?
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Re: RBS40v Keeps disconnecting Alexa?
The satellite is working fine just not the Voice part.
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Re: RBS40v Keeps disconnecting Alexa?
Same exact problem wondering if any solutions. If I turn off the Orbi Voice Alexa works for a short time but then defaults to "Sorry I'm having a hard time understanding right now. For help go to the Orbi app"
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Re: RBS40v Keeps disconnecting Alexa?
@culpeperlefty wrote:
Same exact problem wondering if any solutions. If I turn off the Orbi Voice Alexa works for a short time but then defaults to "Sorry I'm having a hard time understanding right now. For help go to the Orbi app"
Is this a typing error? ("off")
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Re: RBS40v Keeps disconnecting Alexa?
He is right thought power on and off the device it might work for an hour then it resumes to not know anything
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Re: RBS40v Keeps disconnecting Alexa?
Not sure how but it seems to be working correctly now.
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