Reboots. Firmware upgrades. Downgrades. I feel like I've done the lot.
I've had my Orbi for about a year an a half now, but apart from a few drop outs here and there, its generlly been solid for my use. I've recently added on the Arlo system (which may or not be important) via the Satellite and its been worked well for about a week.
I've been experiencing disconnects more often, so i did a power cycle and things went fine. But the past two days, it seems like the Orbi Satellite is no longer emitting wifi.. BUT the Arlo System (when connected via the Satellite's ethernet) works. I still get the notifications on my phone.
I can connect to the Satellites IP Address (when im connected to the main router) - but nothing else seems to connect to it. My guess is.. the its not emitting WiFi anymore.
Does anyone have any advice? I've literally spent my entire Sunday trying to fix this.
Do a factory reset on the Orbi router and have a wired PC connected to the router. Walk thru the set up wizard and give some new SSID name and simple password. Use something unique. Don't add any satellites. Set the WPA security to Disable or OPEN temporarily. When you get to the end. Look for this new SSID name and PW. Does it appear on a wireless device? If you do, go back in and set WPA2 to AES. Does any wireless device see and connect here?
And was a full reset done on the satellite and re-added? if so, I resume this satellite is probably bad and needs to be replaced. I would contact NG support and or the forum moderator and see what can be done. Ask for an RMA.
