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Forum Discussion
Gharam
Jun 26, 2020Aspirant
RBS50v2 and RBS50 Satellites together in one Network with RBR50 Router...
Hello guys... I used Orbi product sence years. (RBR50 Router & RBS50 Satellite). and And there isn't any problem. but before a month, I bought another Satellite (RBS50v2). When I added it into my...
CrimpOn
Jun 26, 2020Guru - Experienced User
Gharam wrote:But when I enter, there is a message told me ( Important Update, To avoid a conflict with your Internet service provider, your Orbi router's IP address was updated to 10.0.0.1.)
and when i press CONTINUE,. I saw an error message!!
Routers operate by creating a "private" IP subnet on their LAN side and using Network Address Translation (NAT) to give the appearance that all data is coming from different ports on the router itself. The default for Orbi is to use 192.168.1.x (one of the three IP address spaces that are never assigned for "public" access. https://en.wikipedia.org/wiki/Private_network
When the Orbi is connected to a router rather than directly to the internet modem, that router may assign the Orbi an IP address of 192.168.1.(somethinig). Well, darn. That IP subnet cannot be used on the "private" side of the Orbi, so the Orbi picks a different private subnet, almost always 10.0.0.x.
Conventional thinking is that having one router "behind" another router can lead to a number of problems. Netgear publishes this explanation: https://kb.netgear.com/30186/What-is-Double-NAT
The recommended solution is to make one of these routers into "something that is NOT a router." i.e.
- Put the ISP device into "bridge" or "passthrough" mode so that the public IP address is given to the Orbi rather than taken by the ISP device, or
- Put the Orbi into Access Point (AP) mode, which means that the ISP router assigns all IP addresses to everything, including the Orbi and every device that connects to the Orb.
- There is a third option of putting the Orbi into the ISP router "DMZ" that rands a (far) distant third. Either of the first two is more likel to be successful.
The Orbi should function in a Double NAT, with the restirctions mentioned in the Netgear article. Can you take a picture of the error message and post it?
Gharam
Jun 26, 2020Aspirant
This is it..
- GharamJun 27, 2020Aspirant
Please, I can not enter to orbilogin.com....
I reset Orbi router!! and It's the same problem...
WHAT CAN I DO???????
- GharamJun 27, 2020Aspirant
Just before a minutes... I reset RBR50, and I used Orbi app to set up,,... I tried to add RBS50v2 Satellite alone (Without RBS50), but the app asked me to click Sync button on satellite.... (in RBS50 Satellite doesn't need Sync button when I added before)
and after that, The same picture appears... (The first picture in this discussion)... It give me OFFLINE STATUSE in the app...
I BELIEVE THERE IS A PROBLEM IN RBS50v2 SATELLITE!!! AND I WANT TO SOLVE THIS PROBLEM!!!
- CrimpOnJun 27, 2020Guru - Experienced User
Gharam wrote:Just before a minutes... I reset RBR50, and I used Orbi app to set up,,... I tried to add RBS50v2 Satellite alone (Without RBS50), but the app asked me to click Sync button on satellite.... (in RBS50 Satellite doesn't need Sync button when I added before)
and after that, The same picture appears... (The first picture in this discussion)... It give me OFFLINE STATUSE in the app...
When a "package" is purchased (one RBR50 router and one RBS50 satellite), they have already been paired at the factory, so there is no need to sync them. When a satellite is purchased separately, it does need to be paired. (sync)
Alas, I have never configured an Orbi or added a satellite using the "app". Do you have a computer of some kind that can be connected to the RBR50 router with an ethernet cable?