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Forum Discussion
ris
Sep 12, 2020Aspirant
RBS50v2 satellite stuck on 2.4Ghz.
Hey, so recently I noticed a huge dip in performance in the upstairs of my home, where the RBS50v2 satellite is. I pay for 200 Mbps from WOW (I know its a terrible ISP). I get around 220 Mbps downsta...
- Sep 13, 2020
Power cycling and moving the satellite further away seemed to fix the issue!
ris
Sep 12, 2020Aspirant
What Firmware version is currently loaded?
V2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I have a NetGear router, CM1000 is the model#
What is the size of your home? Sq Ft?
~2200 sqft, 2 floors.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
They're roughly 10-20 ft away going through 2 walls and up 1 floor.
What channels are you using? Auto? Try setting manual channels 1, 6, or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors nearby? If so, how many?
~10 neighbor wifi connections that reach my house. Channels seem to be good.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Armor, Circle, Daisy Chain, Fast Roaming, IPv6, and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).