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Orbi WiFi 7 RBE973
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Re-assigning mac address keeps disrupting wired speaker

ReneK
Aspirant

Re-assigning mac address keeps disrupting wired speaker

Goodmorning,

 

At irregular times my KEF LS50 Wirelsess speakers lose connection. They are wired to the RBR50-sattelite.

Now I noticed that the loss of connection coincides with the log beneath: 192.168.1.10 is assigned (fixed) to my speaker. For no reason at all connection is broken exactly on the times when this happens. It happens in periods of 2-3 hours in a row, with irregular intervals. And during the week maybe one or two days this happens.

 

[DHCP IP: 192.168.1.10] to MAC address 84:17:15:00:b8:bd, Sunday, November 17, 2019 10:11:18
[admin login] from source 192.168.1.4, Sunday, November 17, 2019 09:55:54
[DHCP IP: 192.168.1.4] to MAC address 04:0c:ce:d9:04:16, Sunday, November 17, 2019 09:54:07
[DHCP IP: 192.168.1.10] to MAC address 84:17:15:00:b8:bd, Sunday, November 17, 2019 09:54:00
[DHCP IP: 192.168.1.16] to MAC address 80:82:23:15:df:6e, Sunday, November 17, 2019 09:39:55
[DHCP IP: 192.168.1.10] to MAC address 84:17:15:00:b8:bd, Sunday, November 17, 2019 09:28:44
[DHCP IP: 192.168.1.12] to MAC address 08:02:8e:8d:b7:5b, Sunday, November 17, 2019 09:25:09
[admin login] from source 192.168.1.4, Sunday, November 17, 2019 09:13:08
[DHCP IP: 192.168.1.10] to MAC address 84:17:15:00:b8:bd, Sunday, November 17, 2019 09:12:20

 

I am not an in-depth technical guy so I hope someone has a simple solution to fix this?

 

Thanks in advance!

Regards,

René

Message 1 of 10

Accepted Solutions
CrimpOn
Guru

Re: Re-assigning mac address keeps disrupting wired speaker


@ReneK wrote:

At irregular times my KEF LS50 Wirelsess speakers lose connection. They are wired to the RBR50-sattelite.

 


Can you please clarify this:  The spec I found on the product web site indicate 2.4G/5G WiFi.  They do not show an ethernet jack.

View solution in original post

Message 2 of 10

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CrimpOn
Guru

Re: Re-assigning mac address keeps disrupting wired speaker


@ReneK wrote:

At irregular times my KEF LS50 Wirelsess speakers lose connection. They are wired to the RBR50-sattelite.

 


Can you please clarify this:  The spec I found on the product web site indicate 2.4G/5G WiFi.  They do not show an ethernet jack.

Message 2 of 10
ReneK
Aspirant

Re: Re-assigning mac address keeps disrupting wired speaker

Yes indeed, it has a network-port and I connected my speakers to it. Works fine, if not interrupted...
Message 3 of 10
CrimpOn
Guru

Re: Re-assigning mac address keeps disrupting wired speaker

You are absolutely correct. I found a picture of the back side of the main speaker that clearly shows the RJ45 network jack.

Does the speaker drop out when connected with WiFi?
Message 4 of 10
ReneK
Aspirant

Re: Re-assigning mac address keeps disrupting wired speaker

I dont know. Found a lot of related problems with DHCP re-assignments but no solutions. I think I will contact the helpdesk directly to sort this out. Dont want to start old discussions again on this forum. But if I get the solution, I will share it immediately. Thanks for thinking with me!

 

Message 5 of 10
FURRYe38
Guru

Re: Re-assigning mac address keeps disrupting wired speaker

Have you set up a IP address reservation for the RBS and your speaker device ON the RBR? No static IPs on the speaker device. Should use auto IP address assignment here. 

 

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


@ReneK wrote:

I dont know. Found a lot of related problems with DHCP re-assignments but no solutions. I think I will contact the helpdesk directly to sort this out. Dont want to start old discussions again on this forum. But if I get the solution, I will share it immediately. Thanks for thinking with me!

 


 

Message 6 of 10
ReneK
Aspirant

Re: Re-assigning mac address keeps disrupting wired speaker

I assigned a fixed IP to my satellite and speaker. Will try it without fix for the speaker. The distance between R and S is around 30 feet with soft concrete walls between. Watching Netflix on 4K (also wireless) is stable. Using the lowest interference channel 6 and 48. A few (4 max) neighbours are visible but not interfering. I also will try to switch with your other suggestions. I will be back later. Thank for all the advice!
Message 7 of 10
FURRYe38
Guru

Re: Re-assigning mac address keeps disrupting wired speaker

Smiley Wink

Message 8 of 10
ReneK
Aspirant

Re: Re-assigning mac address keeps disrupting wired speaker

Finally solved the problem. Ashamed for the solution though... But hopefully someone else can be helped anyway.
Tried all the options as @FURRYe38 described. Some changes caused slow traffic, more wifi disconnections etc. The only thing that is switched off now is the 20/40Mhz option. But the big problem was my modem that still provided a WLAN signal. No SSID, but still transmitting. That interfered with the Orbi. Thanks for thinking with me and the solutions offered!

Kind regards,
René
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 10
FURRYe38
Guru

Re: Re-assigning mac address keeps disrupting wired speaker

Need to get the wifi radios disabled ont them modem if possible. 

Message 10 of 10
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