Remove Bitdefender From Router

[dan_cunning3]

Greetings, I am trying remove the included "bitdefender" software that comes on my router as it constantly sets off false negatives including blocking useful sites. I have already tried to remove it via the app with no luck. Some posts say to look for a switch and I have been able to find no such thing.

[CrimpOn · Accepted solution]

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@dan_cunning3 wrote:

Greetings, I am trying remove the included "bitdefender" software that comes on my router as it constantly sets off false posotives. I have already tried to remove it via the app with no luck. Some posts say to look for a switch and I have been able to find no such thing.

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I feel obligated to point out that there is a community forum devoted entirely to "Armor".  If the question is posted in that forum, someone may know a lot more about Armor than those of us (in this forum) who have never even activated it.

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

That said, my understanding is that there are only two methods of removing Bitdefender Armor:

1. On the Orbi "app" click on the "Security" icon and look for a method to disable Armor, or
2. Perform a Factory Reset on the Orbi and when you set it up again, say, "No Thanks" (or in my case "in a pig's eye") when it wants you to activate it.
   https://www.youtube.com/watch?v=cMw4ePACgc4 

Since the "app method" appears not to work for you, I fear you are stuck with a factory reset.

(Or, try posting in the Armor forum)

[CrimpOn · Accepted solution]

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@dan_cunning3 wrote:

Greetings, I am trying remove the included "bitdefender" software that comes on my router as it constantly sets off false posotives. I have already tried to remove it via the app with no luck. Some posts say to look for a switch and I have been able to find no such thing.

---

I feel obligated to point out that there is a community forum devoted entirely to "Armor".  If the question is posted in that forum, someone may know a lot more about Armor than those of us (in this forum) who have never even activated it.

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

That said, my understanding is that there are only two methods of removing Bitdefender Armor:

1. On the Orbi "app" click on the "Security" icon and look for a method to disable Armor, or
2. Perform a Factory Reset on the Orbi and when you set it up again, say, "No Thanks" (or in my case "in a pig's eye") when it wants you to activate it.
   https://www.youtube.com/watch?v=cMw4ePACgc4 

Since the "app method" appears not to work for you, I fear you are stuck with a factory reset.

(Or, try posting in the Armor forum)

[dan_cunning3]

Looks like I shall head to the other forum.