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Forum Discussion
computersteve
May 10, 2020Apprentice
Ring Live Stream Doesn't Work With Orbi
I have tried everything to get the Orbi to work correctly with Ring doorbell live stream. I tried the latest firmware / downgrading / installing the custom firmware from Voxel. I then tried everthing...
computersteve
May 21, 2020Apprentice
Yes, 3 doorbells.. Now they are all working amazing super fast live view. Only problem is they aren't using the orbi network at all. Sad about that. There is some type of bug with the orbi & ring. If you google it tons of others are having the same problem.
CrimpOn
May 21, 2020Guru - Experienced User
Which solution did you settle on?
What is it connected to (not the Orbi?)
- computersteveMay 21, 2020Apprentice
So I decided to settle on the Apple Time Capsule.. I have them basically in both places I need them for optimal connection to the ring door bells. Since I had a wired back haul for the orbi satelites I just put them after the orbi satelites. They work perfect but still its frustrating that the orbi doesn't work correctly with Ring products.
- CrimpOnMay 21, 2020Guru - Experienced User
Thanks for the explanation. They use the Orbi satellite - backhaul - router pathway, but not the Orbi WiFi. What an ordeal.
- Mikey94025May 22, 2020Hero
This may help for you or other Ring customers: https://community.netgear.com/t5/Orbi/Best-Performance-for-Ring-Devices-Orbi-Config-Settings/m-p/1769241. These IoT compatibility issues often have to do with specific 2.4Ghz wireless settings, e.g., WPA vs WPA2, MU-MIMO, separate 2.4Ghz vs. 5Ghz SSIDs. That also explains why some customers have problems whereas others do not.
- computersteveMay 22, 2020ApprenticeSo this answer is exactly what I’m talking about. I tried all these “steps” and they do not solve the problem. I hope a real fix will be released from netgear.