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Router RBR50 location wrong

grampajim
Aspirant

Router RBR50 location wrong

My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5

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FURRYe38
Guru

Re: Router RBR50 location wrong

Please post about this over in the Orbi AC forum:

https://community.netgear.com/t5/Orbi/bd-p/Orbi

 

Thank you. 


@grampajim wrote:

My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!


 

View solution in original post

Message 3 of 5

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antinode
Guru

Re: Router RBR50 location wrong

> [...] My problem is that my browser now thinks [...]

 

   Why blame the router for that?

 

      https://community.netgear.com/t5/x/x/m-p/2093760

Message 2 of 5
FURRYe38
Guru

Re: Router RBR50 location wrong

Please post about this over in the Orbi AC forum:

https://community.netgear.com/t5/Orbi/bd-p/Orbi

 

Thank you. 


@grampajim wrote:

My brother upgraded and gave me his older router (RBR50) and 2 satellites (RB550's). My problem is that my browser now thinks that I am in LA (where he lives) instead of Washington where I live. I updated the firmware and did a reset to factory settings on all ORBIs. Using iMac with OS 11.4 I have no idea how to remedy this. Help!


 

Message 3 of 5
grampajim
Aspirant

Re: Router RBR50 location wrong

Thanks. Research seems to indicate that the problem might be when I used the QR code on the app, as the router doesn't know where it is. It may be linked to my brother's Netgear login info.

Message 4 of 5
FURRYe38
Guru

Re: Router RBR50 location wrong

You can set up the RBR using a web browser and PC or laptop connected to the RBR. You might do this first. 

 

Good Luck. 

Message 5 of 5
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