RBK50V2 Router & 1 Satellite FW V2.5.1.8
I have 26 wireless devices connected to my wifi
3 Nest Outdoor Cameras Mounted Under My Gutters (Set to Low Video Quality)
1 Nest Hello Doorbell (Set to Low Video Quality)
2 Nest Wifi Thermostats
3 Nest Protect Smoke Detectors
3 Wemo Light Switches
2 TCL Smart TV's Usually Connected to YouTubeTV via Roku Built In
Roku Express
2 iPads
4 iPhones
Macbook Pro
Macbook Air
Windows Desktop Wired to Router
Epson Printer
Google Home Hub
2 XBoxes
I have had internet drop issues for 6 plus months. I replaced my Arris Cable Modem with the new one listed above. I also had a Nighthawk AC1750 that I used for the last two to three years with no issues. I then started having internet drop issues. Each time the internet would drop the wired desktop into the router would still work but the wifi would not work. When you would try to connect to the wifi it would ask you for the password even though the device was already connected previously. I did find that when I turned off my nest outdoor cameras the drops wouldn't happen as frequently but I had these cameras for years and never had issues until after I connected the Nest Hello and more devices. The internet would drop multiple times a day and everyone would be frustrated. I then did alot of research and everyone recommended the Orbi Whole House System, I purchased the RBK50V2 with the router and one satellite. I had read that the Nighthawk had a max of 25 devices could connect to wifi at once and I was just over that threshold at 26. I set it up and the satellite and have moved it a couple times over the past three weeks of owning it to try to find the best spot. I did put it closer towards the two outdoor cameras that are outside through brick thinking they were having issues with connection and dragging the whole network down. That did not work, I am still having internet drop issues maybe once a down now.
I am struggling on what could be the problem and what to do next. My wifi settings are:
2.4 ghz - auto channel
5 ghz - 48 channel
WPA2-PSK [AES} Security
Outside of that I have not changed much with the Orbi since I have owned. Any ideas would could be wrong? Nowhere do we have every single one of these devices connected at once all taking up internet so I understand it's alot of devices but want to make sure its anything out of the ordinary. I can't figure out a way to see when the internet drops, log when it happens, how long its down, and what devices are hogging the internet to see if there is a bottleneck somewhere?
Appreciate any help anyone can provide.
That was a device restart. I just had the internet drop 10 minutes ago and I looked at the connection stats and I see that the router actually rebooted itself. The logs got replaced and the connection stats says that its only been up for 10 minutes. Now that I can see that the router is rebooting each time I lose the internet. Where do I start next?
","body@stringLength":"358","rawBody":"That was a device restart. I just had the internet drop 10 minutes ago and I looked at the connection stats and I see that the router actually rebooted itself. The logs got replaced and the connection stats says that its only been up for 10 minutes. Now that I can see that the router is rebooting each time I lose the internet. Where do I start next?
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who did this? You or NG?
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who did this? You or NG?
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I would start by turning OFF ALL Wired and wireless devices accept for 1 wired PC. Watch the behavior of the RBR to see if the RBR reboots any. I would power OFF the ISP modem and RBR for 30 seconds then back on. Watch the behavior with the 1 PC. If you don't notice anything. Start by adding a device. One at a time. Watch the behavior. See if anything changes after devices start connecting...
rhwd2003 wrote:That was a device restart. I just had the internet drop 10 minutes ago and I looked at the connection stats and I see that the router actually rebooted itself. The logs got replaced and the connection stats says that its only been up for 10 minutes. Now that I can see that the router is rebooting each time I lose the internet. Where do I start next?
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So NG has a specifi corum for cable modem gateways. Please post here in the following forum for your model modem:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Thank you.
BEB7474 wrote:
Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 min, ethernet & wifi. When I check out my Nighthawk app, it tells me I'm connected. Doesnt tell me I'm disconnected til I try to do a speed test. I've spent hours on the phone w/ NG \"expert techs.\" Thats just been frustrating (language barrier & wait time) & a waste of time. I called Cox cable to make sure everything was good on their end. They said signal & connection are strong. When I lose connection, the lights continue to light like normal. I have only 2 devices connected. My cell & a streaming box. Any advice or help would be great. I read the posts above & I'm wondering if that worked?
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