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BillYoung's avatar
BillYoung
Luminary
Sep 23, 2018
Solved

Router ring still shows purple regularly

To whom it may concern:   My router ring is still showing purple on a regular, consistent basis anymore.  Anything I can do to prevent this from occuring?   Here is some additional informatio...
  • FURRYe38's avatar
    Sep 24, 2018

    What is the Mfr and model# of the IP modem the Orbi is connected too? SMART/RG SR360n - being used as both a modem and a router currently.

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.