SSID Naming

[rugbydman]

Hi. I just got my orbi rbk50. When setting up the system I tried to create the same ssid name as my old system which included a ‘ 

orbi setup says I can’t use this. So that means all my LIFX lightbulbs and ring doorbell have to be hard reset. 

‘Why won’t it allow a ‘

surely this basic stuff 

thanks for any help 

[FURRYe38]

This an Apostrophy? ( ' )

Maybe some thing NG doesn't support on the Orbi system. i usually don't use specialized characters in SSID names. Maybe a ( - ) dash is all.

You might ask NG support over phone weather they support that character or not.

[rugbydman]

if i change ssid i have to hard reset too many things

[FURRYe38]

Well for short term, you may have to. If this is something NG may fix, if they do, will take a while.

You'll have to contact NG support about this.

[rugbydman]

Hi. Does anyone know if the latest update solves this problem 

[Retired_Member]

I would doubt it.  NG seems to be more focused on all the cool things people complaint about, like;

back haul

AP mode

Disney/circle

device list

etc.

[FURRYe38]

You can try the update and see. I presume it may not. Did you contact NG support and ask about this? You should contact them and ask to see what they say.

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@rugbydman wrote:

Hi. Does anyone know if the latest update solves this problem 

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[rugbydman]

Hi there

them latest update solved this issue. Thanks 

[FURRYe38]

Good to hear. Enjoy.
Please mark this thread as solved.