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Forum Discussion
spanishyankii
Oct 20, 2019Follower
Samsung TV won't connect to ORBI 5ghz
Hi My ORBI system won't connect my 2018 Samsung Smart TV to the 5ghz band, only to the 2.5ghz. Its frustrating because I've got 200+mghz download speed but my TV still has crap reception and is blur...
plemans
Oct 20, 2019Guru - Experienced User
the orbi router and satellite are sensitive to distance. They need a minimum of 30 ft between them. Make sure you've done that.
Once, you've checked placement, try turning the samsung on to stream for a bit. The orbi itself dynamically switches between bands based on throughput. If doesn't work right if your distances are wrong though.
A random throught would be if the extender is 15ft from the tv, why not move it by the tv and hardwire it in? I'll bet the orbi's backhaul is faster than the samsungs wifi.
What firmware are you on?
What is your modem?
- plemansOct 20, 2019Guru - Experienced User
Another thing to try if that doesn't work is have the samsung forget the network and manually reset it back up.