Samsung TV won't connect to ORBI 5ghz

Please confirm that your using the CBK40 Orbi system.

Confirm with the TV mfr that your TV actually support 5Ghz wifi features. 

Update FW on your TV.

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

---

spanishyankii wrote:

Hi

My ORBI system won't connect my 2018 Samsung Smart TV to the 5ghz band, only to the 2.5ghz. Its frustrating because I've got 200+mghz download speed but my TV still has crap reception and is blurry much of the time. My modem is up one floor, but the extender is 15 feet from the TV. All other devices connect to the 5ghz band except the TV on this level. I had a Comcast modem and a Netgear Nighthawk router before and had better reception and clarity with my TV when it connected to the 5ghz band. However, getting tired of paying Comcast modem rental, I bought this system thinking I was going to be better off (I bought the Orbi Modem and extender system).  Unfortunately, I'm second guessing my purchase... How can I switch to the 5ghz band to regain my better reception without returning this system?

---