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Orbi WiFi 7 RBE973
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Satellite RBR50 dead after firmware upgrade 2.5.0.38

orbira
Apprentice

Satellite RBR50 dead after firmware upgrade 2.5.0.38

Hi,

Today I upgraded to Orbi firmware 2.5.0.38. The router and one satellite came back up fine. 2nd satellite would not power on now. I have tried resetting, removing power etc., bout no lights, seems complete dead. Any suggestions please.

Thanks
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5

Accepted Solutions
FURRYe38
Guru

Re: Satellite RBR50 dead after firmware upgrade 2.5.0.38

Check the power adapter that plugs into the RBS. 

Swap power adapters with the one that works for the other RBS. 

View solution in original post

Message 3 of 5

All Replies
plemans
Guru

Re: Satellite RBR50 dead after firmware upgrade 2.5.0.38

Does it do anything? Is the power light on the back lit up?

If so you could try using tftp to do so. 

Here's a thread that talks about recoving it with tftp.

https://community.netgear.com/t5/Orbi/Orbi-Satellite-corrupt-firmware/m-p/1636597

And the tftp utility instructions

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp from within windows. 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

 

Message 2 of 5
FURRYe38
Guru

Re: Satellite RBR50 dead after firmware upgrade 2.5.0.38

Check the power adapter that plugs into the RBS. 

Swap power adapters with the one that works for the other RBS. 

Message 3 of 5
orbira
Apprentice

Re: Satellite RBR50 dead after firmware upgrade 2.5.0.38

Thanks. The satellite works after swapping the adapter. Now I need to get behind the entertainment center mess to figure out if it is bad power strip or adapter.
Message 4 of 5
FURRYe38
Guru

Re: Satellite RBR50 dead after firmware upgrade 2.5.0.38

Enjoy and Good Luck.

Message 5 of 5
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