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Forum Discussion
Satellite connected to 2.4 Ghz, not 5 Ghz?
Just set my system up, updated to latest firmware, but now downgraded to see if that solved anything. Currently I am on 1.11.0.20. When connecting to the satellite, I get the picture below showing 2...
My satellite keeps dropping down to 2.4 Ghz too. I have gone as far as sticking a pin in the reset button hole to see if a hard reset would help it. I'm thoroughly confused because I thought the wireless backhaul would always be on the dedicated 5 Ghz band. Here's a screenshot from my router (installed latest FW V2.0.0.54):
Can someone from Netgear please explain what is going on here? If I disconnect the power, via plug or power button, it does go back to 5 Ghz but it seems to always drop down to 2.4 Ghz.
Hi All, I´ve exact the same problem here:
Hardwareversion: RBW30
Firmwareversion: V2.0.0.34_1.0.21
I´m also interessted to know what is going on here.Try this
To see if problem on firmware upgrade from v1.12 to v2.0
- Factory reset Orbi Satellites
- If it’s a bundle Satellite, it will back, re-sync automatically.
- Wait for 10 minutes to see if satellite drop to 2.4G
- Visit Router’s ADVANCED Advanced Setup -Wireless Settings unchecked “Enable Daisy-Chain Topology”
- After change, whole network will reboot.
- Wait for network reboot complete, monitoring for 30 minutes to see if satellite backhaul dropped from 5G to 2.4G.
DarrenM
Hi DarrenM,
Thanks for the follow-up. I needed to get my home wifi network up and running very solid very quickly (I work from home) so I ended up going with a different wi-fi solution. I really liked Orbi and would recommend it but I don't think it meets my requirements and use cases. I think with my requirements and environmental challenges I really need a wi-fi system with a wired backhaul. I know that ethernet backhaul is on Orbi's roadmap but I can't wait and I couldn't justify the cost (especially when I do have ethernet pulled to every room already).
Also, I didn't have my Orbi set to daisy-chain topology.
- gideon99
Still seeing the same issue :smileysad: - I have tried both resetting the satellite, as well as disabling the daisy chain setting. I am on firmware 2.0.0.74.
When I first reported this issue, I was told that base and sat could not have a 2.4GHz backhaul, but it seems that you at least ackknowledge my problem now. Quote from earlier reply from Netgear support: "The Backhaul is only 5ghz so that shouldn't be the issue how much slower is the connection?" :smileyfrustrated:
Please fix this as soon as possible! It is one of the main features of the Orbi system to have a 5GHz dedicated backhaul. Oh and again, the base and sat is within 5 meters of eachother with nothing blocking them.
- I have the same issue using v2.0.074 satellite was dropping to 2.4ghz and connections through satellite slowed throuhput. Satellite wasn't too far from the router. Positioned the satellite closer to the router and now its on 5ghz. I thought orbi only has a 5ghz backhaul
