NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mickiii
Aug 01, 2017Tutor
Satellite connected to 2.4 Ghz, not 5 Ghz?
Just set my system up, updated to latest firmware, but now downgraded to see if that solved anything. Currently I am on 1.11.0.20. When connecting to the satellite, I get the picture below showing 2...
DarrenM
Sep 25, 2017Sr. NETGEAR Moderator
Try this
To see if problem on firmware upgrade from v1.12 to v2.0
- Factory reset Orbi Satellites
- If it’s a bundle Satellite, it will back, re-sync automatically.
- Wait for 10 minutes to see if satellite drop to 2.4G
- Visit Router’s ADVANCED Advanced Setup -Wireless Settings unchecked “Enable Daisy-Chain Topology”
- After change, whole network will reboot.
- Wait for network reboot complete, monitoring for 30 minutes to see if satellite backhaul dropped from 5G to 2.4G.
DarrenM
gideon99
Sep 29, 2017Tutor
Hi DarrenM,
Thanks for the follow-up. I needed to get my home wifi network up and running very solid very quickly (I work from home) so I ended up going with a different wi-fi solution. I really liked Orbi and would recommend it but I don't think it meets my requirements and use cases. I think with my requirements and environmental challenges I really need a wi-fi system with a wired backhaul. I know that ethernet backhaul is on Orbi's roadmap but I can't wait and I couldn't justify the cost (especially when I do have ethernet pulled to every room already).
Also, I didn't have my Orbi set to daisy-chain topology.
- gideon99