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Forum Discussion
chickenlegs99
Nov 01, 2019Guide
Satellite disconnecting
Hello Orbi experts I have an almost new Orbi RBR50 and satellite set up at home. Problem: My Orbi satellite drops connection to the Orbi router intermittently. This has only recently started (th...
- Nov 06, 2019
VAJim, I don't think it is the firmware in this case. I installed v2.3.5.30, replacing the newer version that you site as problematic and the issue of the satellite disconnecting, reconnecting or just being static in a sort of limbo happened with v2.3.5.30 which I understand from others is more stable.
chickenlegs99
Nov 02, 2019Guide
Do you have a preferred method of doing a factory reset? The help pages suggest installing the system again as new one, but I'm not sure this will reset the router or satellite boxes.
FURRYe38
Nov 02, 2019Guru - Experienced User
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ < This link should help you get the system synced and back up and running.