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Forum Discussion
jithin
Oct 03, 2018Tutor
Satellite looses connection and has to restart router to fix
What I have observed is that the router still has internet and if I move to a room where router is the closest one, I get internet, but the room with Satelite does not have Internet. Restarting rout...
FURRYe38
Oct 04, 2018Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Try setting manual channel 1, 6 or 11 on 2.4Ghz
Also be aware of your SB6190 modem:
jithin
Oct 04, 2018Tutor
If it was the modem then internet would have stopped working. I still have internet when I move close to room with the main router.
Distance is about 40ft from Router to Satellite. Where does it same Oribi cannot handle more than 30 ft distance? If that's the case I would just get rid of Orbi and move to Google WiFi. This is still within my return Window.
- FURRYe38Oct 04, 2018Guru - Experienced User
As a test try moving the satellite closer, say 5-10 feet and see. Yes 40 feet is in the realm of working. Mine does. However building materials and external interferences maybe a factor. Also the satellite could just be going bad. Has happend.
Try setting manual channel 1, 6 or 11 on 2.4Ghz...