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Re: Satellite loses connection to base consistently, RBR50

lockersglory
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‎2018-04-07 12:11 AM
‎2018-04-07 12:11 AM

Satellite loses connection to base consistently, RBR50

Satellite constantly going to magenta and not working though router working fine. Have the latest update. Any ideas, please? RBR50

 

 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
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FURRYe38
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‎2018-04-07 11:24 AM
‎2018-04-07 11:24 AM

Re: Satellite loses connection to base consistently, RBR50

What version of FW is currently loaded on both router and satellite.

Has a factory reset been performed on both router and satellite?

 

what is the distance between the router and satellite? Any building materials in between?

 

What channels are you using?

Any wifi neighbors near by? If so, how many?

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