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Solved
Satellite only connects with 2.4Ghz
This is very strange, I've had my Orbi system for a few months now and it worked fine until 2 days ago. I have the router and 2 satellites, one is wired and one uses the wireless backhaul. The wirele...
swap out the wired satellite for the wireless satellite and see how it goes.
I swapped them again and it looks like that one satellite only connects in 2.4Ghz. I have moved it back on the wired connection and the second satellite is happily connected with 5Ghz and the Web UI shows a good connection. I'll see about replacement.
How can you cheack to see it your on 2 or 5 ghz?
- You can see it in the interface of the router. If you use the app, at least on iOS you only see a colored dot next to the satellite, it changes based on the quality of the connection, green is good, in my case I saw magenta which means poor.
Hope you might be able to get a replacement. Ask for am RMA.
