NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bdaman
May 01, 2021Aspirant
Self-Signed Certificate Error on Orbi RBR50v2
I've been experiencing an issue with self-signed certificates since I upgraded my Orbi Router to the latest firmware (2.7.2.140) over a month ago. The problem that I'm running into is that I cannot g...
bdaman
May 02, 2021Aspirant
Thanks FURRYe38 and CrimpOn for the responses. It is true that the self-signed certificate isn't preventing connectivity to the RBR/RBS and management console/website (eventhough I need to use router IP vice orbilogin.com).
After reading CrimpOn's reply, I checked Access Control for blocked devices. There were no blocked devices. Next, I tried toggling Access Control. After turning Access Control off, I was able browse the web on a laptop that was previously blocked by access control (after accepting the risk of using the self-signed certificate). I was also able to connect a smart speaker which had recently been disconnected. After I turned on Access Control, I saw that I was still able to browse the web on the laptop. However, the smart speaker appeared to lose the connection to the internet. Eventually, I started receiving the self-certificate/blocked by access control screens when attempting to browse the web on the laptop (my guess is that the connection timed-out after Access Control was enabled). I also checked the log on the management console/website (Advanced > Administration > Log), but I didn't see any messages indicating blocks or DoS for the laptop and smart speaker.
It seems that the issue is being caused by Access Control. It's strange that there is no inidication of the issue in the management console/website. My glaring questions are (1) why is access control blocking devices that have clearly been configured for access and (2) why does access control allow connectivity via ethernet to the router on the same laptop which was blocked by access control on a wireless connection? I haven't checked any packets yet, but I guess that's my next step if I want to find out what's really happening here.
I'd prefer to keep Access Control enabled, but I would like to keep some of the fixes in the current firmware. At this point, it sounds like I either need to disable Access Control or rollback the firmware.
- CrimpOnMay 02, 2021Guru - Experienced User
I am quite happy without Access Control (Blissful ignorance?) This is the sort of irrational, "impossible" situation which defies analysis. The device is not "officially" blocked, so there are no messages in the log. (Maybe it is not the device which is blocked, but services that are blocked.) But there is some crazy mixup in the internal tables which intercepts web requests and redirects them to the secure web interface, which the browser then complains about.
As I find resetting the Orbi from scratch really tedious, my "baby step" would be to save a copy of the Orbi configuration, do a factory reset, and then during the setup take the option to restore that saved configuration. This takes me less than 30 minutes start to finish, whereas a complete setup is more like 2-3 hours.
- FURRYe38May 02, 2021Guru - Experienced User
Try setting IP address reservations for you devices that you want to have in the access control and manage with Access Controls. Then setup access controls.